FAQs

See below answers to questions we are frequently asked.

  • Where is your cellar door located?

    Our cellar door is our Cocktail Bar, 38 King, which is located at 38 King St, Hastings. The bar is open form 4pm Thursday to Sunday.

  • Can I pick up my order from the distillery?

    No. The distillery is not open to the public but you can pick up your order from our bar, 38 King.

  • Do you accept returns and offer refunds?

    Yes, and yes, with exceptions.

    Please refer to our Refund Policy for more information.

  • Do you offer free delivery?

    We do not offer free delivery. All delivery is capped at $15 Australia wide.

  • Do you deliver to PO boxes and parcel lockers?

    Yes. We use Australia Post for all deliveries.

  • Will I need to show ID to receive my gin?

    Yes. Due to new liquor licensing laws, the person who orders will have to take possession and show ID for the first order.

    After this has been established, you will not need to show ID on subsequent deliveries to the same person at the same address and you may give instructions for an authority to leave.

  • Is there a limit on how much I can purchase?

    Yes. The limit is up to 12 bottles per person per day.